Frequently Asked Questions
- How long will my order take to arrive?
Once shipped, it takes an average of:
3-5 days (USA)
9-15 days (Canada)
14-25 days (International)
- What is the additional Rush Order Option?
This option is to process your order faster to 1-2 business days (Regular 3 to 5 business days), but shipping time remains the same.
- Are there faster shipping available?
Yes, please e-mail us (firstname.lastname@example.org) for further assistance.
- How big are the NightFlos? Will it fit my head?
All our NightFlos are One Size Fits All with an average size of 22 inch is circumference. If bigger size is needed, please e-mail us ahead of time.
- Why isn't my credit card going through?
Please contact your credit card company to let them know to approve your transaction. Sometimes orders need to be verified due to security reasons.
- How can I track my package?
Once your order has been shipped, we will e-mail you a confirmation along with a tracking number from www.usps.com.